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Hospitality

Hospitality numbers that keep up with a Saturday night, not a month later.

Tips, tronc, food margin, VAT and payroll that does not miss a shift pattern.

Hospitality

Restaurants & Hotels

The tell
Tronc · covers · food margin
Software
Xero · Sage · QB · FreeAgent
Reply
Same day before 4pm

What we usually fix

  • Food margin you cannot see
  • Tips and tronc
  • A week that never closes
4.9TrustpilotChecked 16 Oct 2026 · 182 reviews
ICO ZA551114XeroFreeAgentSageQuickBooks

What this sector actually gets wrong

Restaurants and hotels do not fail because the food was only quite good. They fail because cash, tips, VAT and rotas were nobody’s job. We act for independents and small groups in Lancashire and Cheshire who need books that close weekly and a payroll that understands hospitality.

01

Food margin you cannot see

If GP is a feeling, wastage is a business model.

02

Tips and tronc

The tax treatment has moved. Getting it wrong is a payroll problem and a staff problem.

03

A week that never closes

Z-reads, delivery apps and cash still living in three places.

You probably need this if

The restaurants, pubs and hotels who call us

  • Food GP is a feeling
  • Tips and tronc have not been reviewed under the current rules
  • Delivery apps, EPOS and cash still live in three places
  • Labour % is only visible after payday

Restaurants & Hotels

Who we act for

Independents

One site, three channels, a Saturday that has to close on Monday.

Small groups

Each door visible, then a consolidate, before the second site goes blind.

Hotels and rooms

VAT on the mix of stay, food and events.

What sits in the monthly fee.

4 lines, all included

Weekly flash
Sales, GP, labour %. Enough to change the specials board.
Hospitality payroll
Tips, tronc, NLW and student staff: filed correctly.
VAT on the real mix
Dine-in, takeaway, rooms, events. The rate is not always 20%.
Year end without a crate
Because the year was already in the software.

Then the calendar takes over.

  1. 01

    Connect EPOS and bank

    Delivery apps included. No more ‘just the Stripe payout’.

  2. 02

    Set the flash

    The three numbers the GM will actually look at.

  3. 03

    Stay in the week

    We chase missing Z-reads. You run service.

From the files

They dropped the worst channel and lifted GP two points in a quarter.

What actually happened

An independent in East Lancashire with three delivery apps

We rebuilt the sales mix, separated commission, and put labour % next to covers.

In plain English

Restaurants & Hotels accounting, written properly

Hospitality fails on cash, not on the specials board

Restaurants and hotels in Lancashire and Cheshire need books that close with the week: Z-reads, delivery commission, the real VAT mix, and a payroll that understands split shifts and the National Living Wage. We connect EPOS and the bank, then give the GM three numbers they will actually look at.

Tronc is a payroll problem and a staff problem

The tax treatment of tips has moved. Getting it wrong is how you buy two conversations you did not want. We set up or review the arrangement, file PAYE correctly, and keep dine-in, takeaway and rooms on the rates that apply, not a blanket 20%.

Restaurants & Hotels questions

Yes. We set up or review the arrangement so tips are taxed the way the current rules require.

Payroll is built around your rota, not a 9–5 template.

We keep each site visible, then consolidate. Opening a second door is how hospitality goes blind.

Both offices

One number. Whichever desk you land on.

01925 670289Or message us on WhatsApp
Nelson
The Innovation Centre, Brunswick Street, BB9 0PQMap
Warrington
Ragan House, 674 Knutsford Road, WA4 1JHMap

info@countplus.co.uk
Monday–Friday, 9:00–17:00. Same-day response before 4pm.

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Countplus Accounting, since 2019

Talk to an accountant who already works with restaurants, pubs and hotels.

A monthly number in a minute, or a conversation with the person who would do the work.

Get a quote, or call the desk on 01925 670289, Monday to Friday, 9 to 5. Write before 4pm and a named person answers the same day.