Running a business · 1 min · 3 September 2024
6 signs you might need to switch accountants
If you cannot name your accountant, or the last useful thing they told you, you already have your answer.
C+Countplus AccountingCountplus Accounting, Nelson & Warrington
People stay with a bad accountant for the same reason they stay with a bad broadband provider: switching sounds like admin. It is not. We write the clearance letter. You should leave for any one of the following.
They disappear after the filing
A year-end PDF and radio silence is a product, not a relationship. You find out the tax when HMRC already knows.
Every question is extra
Fixed fees that are not fixed. A bill for every email. That is how trust dies.
You cannot explain your own numbers
If your accountant cannot say it in English, they do not understand it well enough, or they do not think you need to.
The software is still a shoebox
In a Making Tax Digital world, a firm that cannot join Xero or FreeAgent is not cheaper. They are late.
You feel like a ticket
Rotating juniors, no named person, a 48-hour SLA on a same-day problem. That is the national-app experience. You do not have to buy it.
The fee went up and the work did not
Inflation is real. A silent 20% increase is a prompt to get a second quote. Ours is on the pricing page.
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This article is general information, not personal tax advice. Talk to us before you act on it.